EMERGENCY SERVICES COMMUNICATIONS CENTER

Dempster Fire Training Center, 350 Lawrence Station Road, Lawrenceville, NJ 08648

Main number: (609) 503-2911

Mercer County Emergency Services Communication Center (“MCESCC”) provides coordinated communications for the Fire and Emergency Medical (“EMS”) agencies of Mercer County in the most effective and efficient manner possible. MCESCC serves every municipality within the County at varying levels (see tables below). MCESCC receives 9-1-1 calls and other requests for service and promptly dispatches the appropriate emergency services resources. MCESCC also provides operational support for the duration of the incident. The Center is located within the Dempster Fire Training Center and is staffed 24 hours a day / 7 days a week /365 days a year by 16 full-time dispatchers, four supervisors, a systems analyst, and the Chief of Communications. MCESCC’s public safety telecommunicators are required by the State to be certified as 9-1-1 Officers and Emergency Medical Dispatchers. MCESCC handles more than 50,000 calls for service every year.

MCESCC is also responsible for the day-to-day operations of the County’s Interoperable Radio system which was brought on line in 2014. The system enables emergency responders to communicate with each other during critical events. It also handles deployment of the County’s Office of Emergency Management (OEM) Radio Cache, an inventory of field units that can be loaned as needed to emergency responders; a Mobile Communications/Command Vehicle and Field Communications Unit that provides an on-site communications hub that may be used by Law enforcement, Fire, and Emergency Medical personnel. The MCESCC responds to large scale and long duration incidences to assist field units with communications and technological support as needed.

 Emergency Medical Services are "Basic Life Support' services as Paramedics are "Advanced Life Support" services.