Office on Homeless Services

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Beginning Jan. 1, 2020, the State of New Jersey operates the Mercer County Homeless Hotline (including Code Blue). Mercer County residents experiencing a homeless emergency should call 211 24 hours a day, 7 days a week, 365 days a year. Service is free, confidential, multilingual, and always open.  NJ 211

Katie Ronollo, Program Monitor

Phone: 609-989-6982 
Fax:  609-989-6032 
Mail:  640 S. Broad St. 
  P.O. Box 8068 
  Trenton, NJ 08650-0068 


The Office on Homeless Services provides financial and technical assistance to community-based organizations to enable them to address the needs of the homeless or those at risk of becoming homeless in Mercer County and to improve the quality of life for those residents.

In October 2009, the Mercer Alliance to End Homelessness published Mercer County's Ten-Year Plan to End Homelessness,  A New Direction for Ending Homelessness in Mercer County. The goal of the plan's effort is to develop a system that emphasizes prevention, rapid re-housing, and permanent housing to prevent homelessness whenever possible and, when it is not, to quickly move families and individuals to a home by assisting them to acquire housing and provide the support of case management services to achieve long-term housing stability and linkage to mainstream services.

The goals put forth in the Ten-Year Plan are also articulated in the Homeless Emergency Assistance and Transition to Housing Act (HEARTH Act) of 2009, the federal legislation dealing with homelessness. With the passage of this act, there is a greater focus on preventing homelessness and reducing lengths of stay in homelessness. This is accompanied by a County-funding focus on prevention, rapid re-housing, and permanent supportive housing. All County funds are administered to agencies through the Request for Proposals (RFP) process.